IMPORTANT NOTICE: January 31, 2014: Changes to Uploading Files to Oracle Support.
Oracle continuously strives to improve quality of service, security, and data handling. To support this effort, Oracle is making changes to the way we receive customer data
by establishing a common corporate data transport capability using two standard secure protocols.
Be prepared for the changes and
learn about the new file upload options.
As part of this change this web site will be decommissioned on April 4, 2014. Please begin using the new file upload options immediately.
You can use the form below to upload a core or explorer file for the attention of a Sun Service Engineer.
Choose the file you wish to upload.
Some browsers may have difficulty uploading files greater than 2GB.
Select a destination for this file
Your support engineer should advise you on an appropriate location
Enter a Case Number for this file ( Optional ).
Case Number should be a 8 digit Radiance / IBIS Case or SR Number.
Case number is invalid. Enter a valid Case number.
Note : Case number will be made mandatory in the forthcoming releases, for files uploaded to any cores destination.
Upload your file
Some browsers may not provide any progress indication. Please be patient, hitting upload multiple times may restart your transfer.